FAQ

As a trusted cleaning, we know the importance of having both a clean workplace and minimal disruption to your clients and staff. We can provide flexible cleaning arrangements for your commercial office or space to work around your specific business needs. 

We are highly aware of the effect cleaning products can have on our environment. While keeping the space clean for the safety of you is our priority, we also use environmentally friendly cleaning solutions to care for the environment as well. 

We ideally request a week’s notice for out of the ordinary jobs, but as one of quality cleaning companies in Alice Springs. We know that sometimes emergencies crop up and you may need a cleaner on short notice. We are a team of flexible and professional cleaners and will always endeavor to help you on short notice if required. 

We are able to offer our clients a wide range cleaning services, however outdoor window cleaning from heights is not something we offer. We can clean internal windows and ground-level windows and doors, but anything from heights requires specialist training, certification, equipment, and insurance. 

Every business and house has different needs and different requirements when it comes to cleaning. Some places are small, and others are large involving multiple rooms, bathrooms, and kitchens. We have experience cleaning for a wide range of industries, and our team can provide you with a free quote that suits your specific service and needs. 

We require 24 hours’ notice for cancellations without a fee. We go to great lengths to arrange a schedule for our cleaning teams and cancellations within 24 hours of service mean our teams lose work. Cancellations at the door without any prior notice incur a full-price cancellation fee. 

Unfortunately, we do not provide partial end of lease cleans. The reason being is that real estate agents will do an inspection to make sure the property is up to standard before releasing your bond. They most definitely won’t pass a bond clean that has been partially completed.